Shipping policy
Order Processing
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| Standard | 5-7 business days | $6.00 |
| Expedited | 2-3 business days | $15.00 |
| Overnight | 1-2 business days | $25.00 |
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
Xinye Lin Store ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Xinye Lin Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Xinye Lin Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship to the United States and Canada only.
We are actively preparing to expand shipping to additional countries.
Sign up for our newsletter to be notified when international shipping becomes available.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
